United employees are deeply engaged in their local communities, volunteering approximately 30,000 hours annually. They routinely contribute their financial and banking expertise to consumers and small businesses through board memberships, financial literacy or homebuying workshops, credit counseling, financial planning and reporting, fundraising, and loan underwriting.
The mission of United is excellence in service to our employees, our customers, our shareholders, and our communities. To us, providing excellence in service extends beyond banking. It includes giving back to the communities in which we live and work.
The process of obtaining a grant with GMM was extremely easy for our clients because it is done at the time of application when a property has been identified. The grant has allowed our clients to be able to purchase their homes and have the benefit of a nice cushion in the bank after closing.
Additionally, United continues to build robust community partnerships across our footprint, donating millions of dollars each year to programs and causes, such as scholarships, after-school programs, affordable housing initiatives, financial empowerment seminars, social service agencies, work study programs, and more.
In January 2017, United launched a Community Reinvestment Action Committee of employees eager to lead their colleagues in community engagement. These individuals have various roles across the institution, yet represent the Company in their local markets. Individuals serving on this committee conduct outreach events and spearhead volunteer activities for their colleagues. The Action Committee provides a rewarding leadership development opportunity, and many committee members note that it is a highlight of their work responsibilities.
United touches thousands of organizations a year through volunteerism, donations, or community development lending. We have formalized relationships with Premier Partners, organizations who work closely with us to provide meaningful volunteer opportunities for our employees. Their missions align with our priorities of serving historically underserved families or small businesses, and they work with us on moving the needle in meaningful ways on key challenges. In 2022, our employees impacted approximately 5,000 clients of these partners through volunteerism. We work with Premier Partners to better understand community needs and shape our services to meet those needs. Partners include after school programs, affordable housing solutions, nonprofits that offer financial coaching to empower underserved families, domestic violence shelters for women in need, workforce development, and drug use recovery programs.
United retail staff go out of their way to make banking services accessible to all.