Staying safe online is more important than ever. Fraudsters are constantly evolving their tactics, often impersonating trusted institutions like United Bank to trick individuals into sharing sensitive information. The good news: a few simple checks can help you stay one step ahead.
How to Protect Yourself from Fraudulent Websites
At a Glance:
- Always double-check the website URL before entering information
- Avoid clicking links in unexpected emails or texts
- Look for secure indicators on the webpage
- Watch for subtle red flags on webpages and in messages
- Report suspicious activity to your bank immediately
Check the URL Carefully
One of the most reliable ways to spot a fraudulent website is by focusing on the core domain name — not the full string, which can appear differently depending on your browser.
Before entering any personal or financial information, make sure:
- The main domain is correct (for example, “bankwithunited.com”)
- There are no misspellings, added words, or extra characters (like “united-bank-secure.com” or similar variations)
- The site indicates a secure connection (e.g. HTTPS protocol and a padlock icon in the browser's address bar)
Keep in mind that everything before or after the main domain (like “login.” or “/secure/account”) can vary — and scammers often exploit this to make fake URLs look convincing.
If you’re unsure, the safest option is to type the official website directly into your browser instead of clicking a link.
Avoid Clicking Suspicious Links
Scammers frequently use phishing emails or texts that appear to come from legitimate companies. These messages may:
- Urgently ask you to verify account information
- Claim there’s a problem with your account
- Include links that redirect you to fake login pages
If you receive an unexpected message, don’t click the link. Instead, type the official website directly into your browser.
Watch for Red Flags on the Page
Even if a site looks legitimate, there are often subtle warning signs:
- Poor spelling or grammar
- Low-quality images or outdated branding
- Requests for unusual or excessive personal information
- Pop-ups asking for login credentials or security codes
Legitimate financial institutions, including United Bank, will not ask for sensitive information in unsecure or suspicious ways.
Be Cautious with Emails and Messages
Fraudulent emails can look highly realistic, sometimes even including logos and branding. Be cautious if a message:
- Comes from an unfamiliar or slightly altered email address
- Pressures you to act quickly
- Includes unexpected attachments
When in doubt, don’t engage — verify directly through official channels.
What to Do If You Suspect Fraud
If something doesn’t feel right:
- Do not enter any personal or financial information.
- Exit the website immediately.
- Report the suspicious email, message, or website to your bank’s fraud team.
Prompt reporting helps prevent further fraudulent activity and protects others.
If you are a United Bank customer, contact United Bank directly to report suspicious activity or verify communications claiming to be from the bank.
When in Doubt, Contact Us Directly
If you receive a suspicious email, text message, phone call, or website request, contact United Bank directly before taking any action. Use only trusted contact information, such as the phone number on the back of your debit card, your account statement, or our official website.
Never rely on phone numbers, links, or contact information provided in a suspicious message. Verifying a request through official channels can help protect your accounts and personal information from fraud.
Key Takeaway
A few extra seconds of caution can make all the difference when it comes to protecting your financial information. By verifying website URLs, avoiding suspicious links, and staying alert to common red flags, you can confidently navigate online banking and reduce your risk of fraud. If something feels off, trust your instincts and contact us.