Safety & Security

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Safety and Security

Scam Alert: Fraudulent Calls or Text Messages Appearing From United Bank

Never release sensitive information over the phone when receiving an unsolicited call.

Sensitive information may include full or partial Social Security number, card PIN number, one-time passcodes, online banking user ID, online banking password, or online banking security questions.

Scammers use this information to reset credentials and take over online banking accounts. If you receive an email or text message confirming a change on your account that you did not make, please contact our Customer Care Center immediately.

If you are a victim or if you have further questions or concerns, please call United Bank’s Customer Care Center immediately at 800-327-9862 or call the number on the back of your card.

DO NOT use the number on the caller ID screen and hit redial.

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Any educational tools, calculators, guides and other content available on this site are for informational purposes only. These materials are not intended to provide personalized legal, investment or financial advice for your unique circumstances. For specific advice about your unique circumstances, you may wish to consult a qualified professional. United Bank does not provide, endorse nor guarantee any unaffiliated third-party product, service, information, educational tool or recommendation available through links from this website. The third parties providing products and services available through this website are solely responsible for their products, services, information, recommendations and all other content on their websites. Be aware that by responding to offers advertised on third party websites, you may be communicating information about yourself to the company that provides such product or services—for example, that you are a United customer. These third parties may have a different privacy policy than United’s, and their websites may also provide less security.