Visit our homepage to find the Secure Sign-In. Enter your User ID—this is the same as your Piedmont Bank Access ID. Select a phone number to receive a security code. If your phone number is not listed, Customer Care is ready to help at 800.327.9862 or visit your local branch.
We are excited to welcome you to United Bankshares and are truly grateful for the opportunity to continue to serve you. With 185 years of banking tradition, United Bank DBA United Bankshares is well positioned to meet your needs by providing the technology, products, and expertise you’d expect from a big bank, with the personal touch and local decision-making of your neighborhood bank.
We are grateful for all Piedmont Bank has done for its customers, and we hope you share our excitement about the opportunities ahead.
We hope you are able to find everything you need for a smooth transition. Please review this important timeline information for everything you need to know about your personal and small business and business accounts.
8:00 a.m. – Access to the following features and functionalities will be disabled: New enrollment for Piedmont Bank Online and Mobile Banking, New enrollment for Piedmont Bank eStatements, and External Funds Transfers (Transfer Now), both scheduled and recurring.
Quicken/QuickBooks Users: Before March 21, please log in to Quicken/QuickBooks and deactivate your Piedmont Bank Quicken/QuickBooks Direct Connect. Instructions are available here.
Piedmont branches will be closed.
You may begin contacting United Customer Care at 800.327.9862.
Saturday: 9:00 a.m. - 5:00 p.m.
Standard Hours:
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Getting Started
Telebanc requires individual account numbers to access each account’s information, rather than one master number to access all of your accounts.
Important Notice
FDIC Insurance: In Georgia, branches operating under the United Bankshares name are in fact United Bank branches. It is important for you to know that United Bank is one bank regardless of whether you maintain your account at a United Bank branch outside of Georgia or at a United Bankshares branch within Georgia. Specifically, for purposes of your FDIC insurance coverage, United Bank and its United Bankshares branches in Georgia are viewed together as a single bank. If you hold one or more accounts maintained at a United Bank branch outside of Georgia and you also hold one or more accounts maintained at a United Bankshares branch within Georgia, all of these accounts are seen as being held at a single bank and are restricted to the standard insurance amount of $250,000 per depositor, per insured bank, for each account ownership category. All deposits will continue to be FDIC-insured up to the maximum amount allowed. In addition, for six months after the transition, your accounts with Piedmont Bank will be insured separately from any you may have with United.
For more information on FDIC insurance, please call 877.ASK.FDIC.
