WELCOME CAROLINA TRUST BANK CUSTOMERS

INFORMATION AND RESOURCES FOR BUSINESS eBANKING

United Bank is committed to serving your current and future financial needs by providing you with the very best products, benefits and customer service. At the close of business on May 1, 2020, Carolina Trust Bank will begin operating as United Bank.


Here you will find information that will help ensure a smooth transition to United Bank’s Business eBanking. Should you need assistance through this process, please do not hesitate to contact United Bank’s Treasury Management Operations at 800.615.0012.


IMPORTANT DATES

United Business eBanking will be available for login beginning Monday, April 20, 2020, at which time you will be able to define user entitlements. Please refer to the “Preview Period” section of the Business eBanking Customer Letter for more details. On Friday, May 1, 2020, Carolina Trust Online Banking will be available until 5:00 p.m.


Beginning Monday, May 4, 2020, at 9:00 a.m., you will be able to access your live account information through United Business eBanking. Should you need any assistance, please contact United Bank Treasury Management Operations at 800.615.0112 or treasurymanagement@BankWithUnited.com.


SCHEDULED WEBINARS

United Bank will be hosting several webinars to introduce Business eBanking and highlight the various features and functionality available. These informative sessions will include demonstrations and a walk-through of all key areas of the system, including company administration, reporting and funds transfers.


You do not need to register for the webinars (however, space is limited to 75 participants per webinar). Simply use the conference call-in number below and use the appropriate URL at the established date and time. You may join any of the sessions – each session will be identical. Each session will last about one hour with additional time available for questions. If you have multiple users at your company, we request that you share a line so that we may ensure access to as many clients as possible.

Session 1:

  • Monday, April 20, 2020 at 10:00 a.m. EST
  • Audio Information: Dial 888.827.7939, enter Audio Passcode: 692 478 6728
  • Please click to join the webinar: Webinar
  • Session Password: This session does not require a password

 


Session 2:

  • Wednesday, April 22, 2020 at 2:00 p.m. EST
  • Audio Information: Dial 888.827.7939, enter Audio Passcode: 692 478 6728
  • Please click to join the webinar: Webinar
  • Session Password: This session does not require a password

 


Session 3:

  • Tuesday, April 28, 2020 at 10:00 a.m. EST
  • Audio Information: Dial 888.827.7939, enter Audio Passcode: 495 721 416
  • Please click to join the webinar: Webinar
  • Session Password: This session does not require a password


Session 4:

  • Tuesday, May 5, 2020 at 2:00 p.m. EST
  • Audio Information: Dial 888.827.7939, enter Audio Passcode: 692 478 6728
  • Please click to join the webinar: Webinar
  • Session Password: This session does not require a password

 

BUSINESS eBANKING CUSTOMER LETTERS

Click Here to view the first customer letter.

Click Here to view the second customer letter.
 

BUSINESS BANKING HELP GUIDES

For additional information on business services offered at United Bank and to access help guides on the services, please click on the following links.

Secure Sign-In

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Welcome Carolina Trust Customers

The first time you sign-in, enter your User ID, which is the same as your Carolina Trust Bank User ID, only in lower case. Your temporary password is the last 6 digits of your Social Security Number Number (or last 6 of Tax ID for small business customers). You will then be prompted to change your temporary password. Click here for detailed information.


EXISTING United Bank Customers please follow your normal sign-in procedures.