Contact Us

Contact Us

We're Here for You

Contact Us

We're here for you.

At United Bank, we’re dedicated to providing exceptional customer service. Whether it's a lost check card or questions about refinancing your home, feel free to reach out to us at any time, via phone, e-mail, or 24/7 online. We’ll do all we can to help and won’t rest until your questions are answered, or your problems are resolved.

 

No matter the location, no matter the branch. 
The United Bank routing number is 056004445.

Contact Us About a Specific Topic

You can always call Customer Care at 800.327.9862 and we'll direct you appropriately.

Customer Care

800.327.9862

Monday - Friday
8:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. - 5:00 p.m.

We gladly accept calls made through relay services by dialing 711.

Please note, we will be open 9 a.m. - 5 p.m. on the following federal holidays: Martin Luther King Jr. Day, President's Day,  Columbus Day, and Veteran's Day.   We will be closed in observance of all other federal holidays. 

Personal Online Banking Support

800.327.9862

Open 24/7

With full online banking support 24/7, help is never far away. Please note, however, that we observe and are closed on all Federal holidays.

Commercial Online Banking Support

800.615.0112

Monday - Friday
8:00 a.m. - 6:00 p.m.

Please note, however, that we observe and are closed on all Federal holidays.

Telebanc Telephone Banking

877.334.4646

Open 24/7

International Telephone Support

703.653.1150

Open 24/7

Report Lost or Stolen Check/ATM Cards

800.724.3259

Open 24/7

Please note, however, that we observe and are closed on all Federal holidays.

Report Lost or Stolen Credit Cards

800.242.7600

Open 24/7

Please note, however, that we observe and are closed on all Federal holidays.

Consumer Online Credit Card Support

800.242.7600

Open 24/7

Commercial Online Credit Card Support

800.242.7600

Monday - Friday 
8:00 a.m. - 5:00 p.m.

Mortgage Support / Feedback

800.327.9862

Monday - Friday
8:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. - 5:00 p.m.

Please note, we will be open 9 a.m. - 5 p.m. on the following federal holidays: Martin Luther King Jr. Day, President's Day,  Columbus Day, and Veteran's Day.   We will be closed in observance of all other federal holidays. 

Email Us

United Bank is very interested in your comments and inquiries.

This email is monitored Monday through Friday 8:30 a.m. to 5:00 p.m. 

Please fill out the form below for general questions. For account specific questions, please log in to online banking and use the secure Email Us form located under Help & Support.

Confidential Concerns?

For confidential information other than your account information you can submit a confidential report.

Use our branch locator to find a convenient location or ATM near you.

Locate a branch near you.

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Need help? Give us a call.

800.327.9862

We’ll get right back to you.

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