Safety and Security


Safety and Security

Scam Alert: Fraudulent Calls or Text Messages Appearing From United Bank

No financial institution or government agency, including United Bank, will ever call you, email you, or text you unprompted, requesting sensitive information.

Sensitive information may include full or partial Social Security number, card PIN number, one-time passcodes, online banking user ID, online banking password, or online banking security questions.

United Bank will NEVER call or ask you over the phone to disclose card PIN numbers, one-time passcodes, online banking password, or online banking security questions.

Scammers use this information to reset credentials and take over online banking accounts. If you receive an email or text message confirming a change on your account that you did not make, please contact our Customer Care Center immediately.

Never release sensitive information over the phone when receiving an unsolicited call.

If You’re a Victim
If you have further questions or concerns or think you might be a victim of spoofing, please call United Bank’s Customer Care Center immediately at 800-327-9862 or call the number on the back of your card.
DO NOT use the number on the caller ID screen and hit redial.

Helping You Make Informed Financial Decisions

We want every United Bank customer to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It starts with these four words: Banks Never Ask That. Because when you know what sounds suspicious, you’ll be less likely to be fooled...

Travel rewards the wanderlust in us all, but to make the most of your journey and avoid undesirable surprises, it’s important to know how to handle your finances before and during a travel adventure. Follow these smart money tips to help make your travel experience as smooth as possible...

We seem to always be growing more dependent on our mobile phones, from communication to wellness to entertainment. If it’s been a while since you’ve checked in on the latest practical convenience your device can add to day-to-day necessities like managing your financial life, your digital wallet...

Your identity is one of the most valuable things you own. It’s important to keep it from being stolen by someone who could potentially harm your good name and financial well-being. The good news — you can protect yourself against most forms of identity theft related to credit cards, debit cards...

Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. Learn about the common scams and what you can do to protect yourself. 1. Watch out for phishing scams. Phishing scams use fraudulent emails, texts, phone calls and websites to trick users into disclosing private account or login information...

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