Welcome CresCom Customers

Welcome to United Bank

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Overview: General | Business Overview
Welcome Pages: Consumer | Small Business | Business
Login Information: Consumer | Small Business | Business

Excellence in Service

We are excited to welcome you to United Bank and are truly grateful for the opportunity to continue to serve you. With over 180 years of banking tradition, we are well positioned to meet your needs by providing the technology, products and expertise you’d expect from a big bank, with the personal touch and local decision-making of your neighborhood bank.

With a history of safe, sound and secure banking practices, United Bank’s impact can be felt in communities both big and small. Today, we have 211 full-service banking locations, 15 loan origination offices and more than 3,000 employees across the Southeast and Mid-Atlantic.


Expanded Network of Services

On May 1, 2020, United Bankshares, Inc. acquired Carolina Financial Corporation, the parent company of CresCom Bank, comprising 72 locations throughout the Southeast. This acquisition will provide you with additional banking locations and an expanded ATM network as you travel throughout the region.

As our footprint grows, so does your ability to access banking services almost anywhere you go. This merger places United Bank among the top 35 largest banks in the U.S. based on market capitalization, with 211 banking locations and a large network of ATMs available across the Southeast and Mid-Atlantic.


Commitment to the Community

While United Bank continues to grow and advance, our steadfast commitment to providing excellence in service to our customers and our communities remains constant. Our legacy of active community participation has been part of our heritage since inception and continues today. We pride ourselves on our commitment to meeting the needs of, fueling opportunities in and combating challenges faced by our communities. Our commitment includes giving our time, talent and resources to help build thriving communities in the places we call home.

United Bank Team


Award-Winning Volunteerism

United Bank’s employee volunteer program was recently recognized as the Top U.S. Bank Employee Volunteer Program by the American Bankers Association (ABA) Foundation. The honor specifically recognized United Bank’s Community Reinvestment Act (CRA) Action Committee, whose bank-wide infrastructure connects employees to high-impact volunteer opportunities and aligns United’s philanthropic  efforts behind common goals to combat community challenges. From partnering with local organizations on financial literacy initiatives to serving on boards, our employees are active in their community, making a difference each and every day. We are privileged to be part of the efforts that help revitalize and strengthen local communities, and we look forward to making a difference in the communities served by United Bank.

United Bank Team


Important Information about Transition

Transition Weekend July 31 - August 3


AT 2:00 P.M. ON THE FRIDAY OF TRANSITION WEEKEND, all CresCom Bank offices will close to prepare for the transition.

MONDAY POST-TRANSITION, all CresCom Bank offices will reopen as United Bank offices. All office drive ups and lobbies will be fully functional at this time.

For a complete list of operating hours post transition, see pages 21 and 22 of the Welcome Guide. Please click here to find all United Bank office locations.

Your Account Number

Your account number(s) will remain the same unless you have been notified otherwise.

UNITED BANK’s Routing Number

For your convenience, please note United Bank Bank’s routing number: 056004445. You may begin using this after transition weekend. Additional information pertaining to specific services can be found within.


Additional Resources


Secure Sign-In

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Welcome Carolina Trust Customers

The first time you sign-in, enter your User ID, which is the same as your Carolina Trust Bank User ID, only in lower case. Your temporary password is the last 6 digits of your Social Security Number Number (or last 6 of Tax ID for small business customers). You will then be prompted to change your temporary password. Click here for detailed information.

EXISTING United Bank Customers please follow your normal sign-in procedures.