Welcome CresCom Customers

INFORMATION AND RESOURCES FOR BUSINESS eBANKING

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Login Information: Consumer | Small Business | Business
 

United Bank is committed to serving your current and future financial needs by providing you with the very best products, benefits and customer service. At the close of business on July 31, 2020, CresCom Bank will begin operating as United Bank.  
 
Here you will find information that will help ensure a smooth transition to United Bank’s Business eBanking. Should you need assistance through this process, please do not hesitate to contact United Bank’s Treasury Management Operations at 800.615.0112. 

 

IMPORTANT DATES 

United Business eBanking will be available for login beginning Monday, July 20, 2020, at which time you will be able to define user entitlements. Please refer to the “Preview Period” section of the Business eBanking Customer Letter for more details. On Friday, July 31, 2020, CresCom Bank Online Banking will be available until 4:00 p.m.  
 
Beginning Monday, August 3, 2020, at 8:00 a.m., you will be able to access your live account information through United Business eBanking. Should you need any assistance, please contact United Bank Treasury Management Operations at 800.615.0112 or TreasuryManagement@BankWithUnited.com. 
 
 

SCHEDULED WEBINARS

United Bank will be hosting several webinars to introduce Business eBanking and highlight the various features and functionality available. These informative sessions will include demonstrations and a walk-through of all key areas of the system, including company administration, reporting and funds transfers. 
 
You do not need to register for the webinars (however, space is limited to 90 participants per webinar). Simply use the conference call-in number below and use the appropriate URL at the established date and time. You may join any of the sessions – each session will be identical. Each session will last about one hour with additional time available for questions. If you have multiple users at your company, we request that you share a line so that we may ensure access to as many clients as possible. 
 

Session 1:  

Monday, July 20, 2020 at 10:00 a.m. EST 

Audio Information:  Dial 1.719.785.4932, enter Audio Passcode: 692 478 6728 

Please click on the following URL to join the webinar:  

https://fisglobaltraining.webex.com/fisglobaltraining/k2/j.php?MTID=t70e4a9e6cab5393cbfa33379e26daf05 

Session Password: This session does not require a password 

 

Session 2:  

Thursday, July 23, 2020 at 3:00 p.m. EST 

Audio Information:  Dial 1.719.785.4932, enter Audio Passcode: 692 478 6728 

Please click on the following URL to join the webinar:  

https://fisglobaltraining.webex.com/fisglobaltraining/k2/j.php?MTID=t334c392299afe515499c439ccfa887b9 

Session Password: This session does not require a password 

 

Session 3:  

Monday, July 27, 2020 at 10:00 a.m. EST 

Audio Information:  Dial 1.719.785.4932, enter Audio Passcode: 692 478 6728 

Please click on the following URL to join the webinar:  

https://fisglobaltraining.webex.com/fisglobaltraining/k2/j.php?MTID=td6b11f851ca2bbc184339ef663cf1d29 

Session Password: This session does not require a password 

 

Session 4: 

Wednesday, July 29, 2020 at 3:00 p.m. EST 

Audio Information:  Dial 1.719.785.4932, enter Audio Passcode: 692 478 6728 

Please click on the following URL to join the webinar:  

https://fisglobaltraining.webex.com/fisglobaltraining/k2/j.php?MTID=tc0b3de5bd8f245793489f13ba9afd486 

Session Password: This session does not require a password 

 

Session 5:  

Tuesday, August 4, 2020 at 10:00 a.m. EST 

Audio Information:  Dial 1.719.785.4932, enter Audio Passcode: 692 478 6728 

Please click on the following URL to join the webinar:  

https://fisglobaltraining.webex.com/fisglobaltraining/k2/j.php?MTID=t0229a34dc2f1939fbd393b3dc052d9b5 

Session Password: This session does not require a password 

  

Session 6:  

Thursday, August 6, 2020 at 3:00 p.m. EST 

Audio Information:  Dial 1.719.785.4932, enter Audio Passcode: 692 478 6728 

Please click on the following URL to join the webinar:  

https://fisglobaltraining.webex.com/fisglobaltraining/k2/j.php?MTID=tbaf22ab1f0143bd1592a8a504a0bf8e8 

Session Password: This session does not require a password 

 

  

BUSINESS eBANKING CUSTOMER LETTERS 

Click Here to view the first customer letter. 
  

 

BUSINESS BANKING HELP GUIDES 

For additional information on business services offered at United Bank and to access help guides on the services, please click on the following links.

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Welcome Carolina Trust Customers

The first time you sign-in, enter your User ID, which is the same as your Carolina Trust Bank User ID, only in lower case. Your temporary password is the last 6 digits of your Social Security Number Number (or last 6 of Tax ID for small business customers). You will then be prompted to change your temporary password. Click here for detailed information.


EXISTING United Bank Customers please follow your normal sign-in procedures.